Hospice
Three Oaks Hospice
Hospice in Naperville, Illinois
| Provider details | |
|---|---|
| Address | 1717 N NAPER BLVD SUITE 301 |
| City | Naperville |
| State | Illinois |
| ZIP code | 60563 |
| County | DUPAGE |
| Phone | (773) 233-1010 |
| Website | https://www.threeoakshospice.com/locations/chicago/ |
| CMS certification number (CCN) | 141628 |
| Ownership | For-Profit |
| Certification | Medicare-certified hospice (CMS) |
| Care types | hospice |
| Services offered | hospice care |
| Palliative services basis | Not determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program. |
| CMS quality note | CMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here. |
Three Oaks Hospice is in 1717 N NAPER BLVD SUITE 301, Naperville, IL 60563. Phone: (773) 233-1010. Ownership: For-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file. CMS HIS composite process measure score: 95.73.
More about this provider
| Three Oaks Hospice focuses on care, dignity and comfort rather than curing — it listens, cares and serves to deliver comprehensive care tailored to the wishes and needs of patients and their families. Its Naperville office provides compassionate hospice care across the greater Chicago area. | |
| Services and programs | Comprehensive hospice services including pain and symptom management, medication oversight, personal care assistance, and emotional and spiritual support; chaplain services and medical social workers; caregiver support, education and grief support that begins before the loss occurs, with 24/7 phone access to a live hospice professional; a bereavement program offering spiritual and emotional support to family members for 13 months after the death of a loved one; and palliative care focused on relieving the symptoms and stress of serious illnesses. Care is provided at home, at a relative's residence, within a senior living community, or in a nursing home setting (no inpatient facility). |
| Who it serves | Patients with life limiting illnesses of any race, religion or age (services page). The Chicago/Naperville page lists hospice eligibility by condition: neurological disorders (dementia, Parkinson's, ALS, MS), oncological diseases, cardiovascular diseases (CHF, stroke), pulmonary disease (severe COPD, pulmonary fibrosis, respiratory failure), renal disease, and hepatic disease; it also mentions care for patients with HIV. Counties served: Cook, DeKalb, DuPage, Grundy, Kane, Kendall, Lake, LaSalle, Will. |
| Payment types it states | The Chicago location page states Illinois Medicaid, including the HealthChoice Illinois managed care plans, covers hospice for members who qualify, and Medicare Part A covers it for people 65 and older; for a nursing-home patient with both Medicare and Medicaid, Medicaid can continue to help with room and board while hospice covers the care team, medications for the hospice diagnosis, and equipment. |
| Visiting and contact details | Three Oaks Hospice - Chicago: 1717 N. Naper Boulevard, Suite 301, Naperville, Illinois 60563; Call: 630-649-7630; Fax: 630-649-7631; Hours: Mon-Sun 00:00-23:59 (24 hours). The Naperville office can often begin the admission process the same day for a loved one in urgent need. |
| Website | https://www.threeoakshospice.com/locations/chicago/ |
Quality measures
Source: CMS
| Measure | Score | Reporting period |
|---|---|---|
| Average Daily Census | 132 | 01/01/2024 - 12/31/2024 |
| Care Provided in Home | 21 | 01/01/2024 - 12/31/2024 |
| CHC/GIP provided (% days) | 67 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Cancer | 20 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Stroke | 20 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care only | No | 01/01/2022 - 12/31/2024 |
| Visits near death (% decedents) | 35 | 01/01/2023 - 12/31/2024 |
| Hospice Care Index Overall Score | 10 | 01/01/2023 - 12/31/2024 |
| Care Provided in Nursing Facility | 31 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Dementia | 35 | 01/01/2024 - 12/31/2024 |
| Care Provided in All other locations | 0 | 01/01/2024 - 12/31/2024 |
| Gaps in nursing visits (% elections) | 36 | 01/01/2023 - 12/31/2024 |
| Hospice Visits in the Last Days of Life | 57.5 | 01/01/2023 - 12/31/2024 |
| Late live discharges (% live discharges) | 54 | 01/01/2023 - 12/31/2024 |
| Care Provided in Assisted Living Facility | 47 | 01/01/2024 - 12/31/2024 |
| Care Provided in Skilled Nursing Facility | 0 | 01/01/2024 - 12/31/2024 |
| Early live discharges (% live discharges) | 58 | 01/01/2023 - 12/31/2024 |
| Per-beneficiary spending (U.S. dollars $) | 55 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Other Conditions | 19 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Screening | 96.92 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospice Facility | 0 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Assessment | 100.00 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospital Facility | 0 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Respiratory disease | 4 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Dyspnea Screening | 100.00 | 10/01/2024 - 09/30/2025 |
| Hospice and Palliative Care Dyspnea Treatment | 95.74 | 10/01/2024 - 09/30/2025 |
| Skilled nursing minutes on weekends (% minutes) | 37 | 01/01/2023 - 12/31/2024 |
| Hospice and Palliative Care Treatment Preferences | 99.76 | 10/01/2024 - 09/30/2025 |
| Burdensome transitions, Type 1 (% live discharges) | 76 | 01/01/2023 - 12/31/2024 |
| Burdensome transitions, Type 2 (% live discharges) | 59 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Circulatory/heart disease | 11 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care and other levels of care | Yes | 01/01/2022 - 12/31/2024 |
| Hospice and Palliative Care Composite Process Measure | 95.73 | 10/01/2024 - 09/30/2025 |
| Beliefs & Values Addressed (if desired by the patient) | 99.53 | 10/01/2024 - 09/30/2025 |
| Nurse care minutes per routine home care days (minutes) | 81 | 01/01/2023 - 12/31/2024 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 100.00 | 10/01/2024 - 09/30/2025 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Measure | Score | Reporting period |
|---|---|---|
| EMO_REL_MBV | Not Applicable | |
| Family caregiver survey rating | Not Applicable | |
| The hospice team always communicated well | 74 | |
| The hospice team usually communicated well | 15 | |
| Caregivers rated the hospice agency a 7 or 8 | 15 | |
| The hospice team always provided timely help | 67 | |
| Caregivers rated the hospice agency a 9 or 10 | 74 | |
| The hospice team usually provided timely help | 18 | |
| YES, they would probably recommend the hospice | 15 | |
| Caregivers rated the hospice agency a 6 or lower | 11 | |
| YES, they would definitely recommend the hospice | 76 | |
| The hospice team sometimes or never communicated well | 11 | |
| The hospice team always treated the patient with respect | 88 | |
| The hospice team sometimes or never provided timely help | 15 | |
| The hospice team usually treated the patient with respect | 7 | |
| The patient always got the help they needed for pain and symptoms | 72 | |
| The patient usually got the help they needed for pain and symptoms | 18 | |
| NO, they would probably not or definitely not recommend the hospice | 9 | |
| The hospice team sometimes or never treated the patient with respect | 5 | |
| The hospice team provided the right amount of emotional and spiritual support | 92 | |
| The patient sometimes or never got the help they needed for pain and symptoms | 10 | |
| The hospice team did |not| provide the right amount of emotional and spiritual support | 8 |
Who pays for hospice?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- What Medicare hospice covers and what you may still pay
- Hospice Room and Board in a Nursing Home: Who Pays?
Hospice guide · Paying for care
Other hospice in DUPAGE County
- Lighthouse Hospice Care Llc — Naperville
- Amenity Health Care Inc — Addison
- Destiny Hospice And Palliative Care, Inc. — Addison
Common questions about Three Oaks Hospice
Where is Three Oaks Hospice located?
Three Oaks Hospice is at 1717 N NAPER BLVD SUITE 301, Naperville, Illinois 60563.
What care and services does Three Oaks Hospice offer?
Three Oaks Hospice offers hospice, hospice care.
Is Three Oaks Hospice Medicare-certified?
Medicare-certified hospice (CMS).
How do I contact Three Oaks Hospice?
Call Three Oaks Hospice at (773) 233-1010.
How much does hospice cost?
Medicare pays the hospice agency for your care. You pay no deductible. You pay up to $5 for each pain or symptom drug you get as an outpatient. You pay 5% of the Medicare-approved cost for a short inpatient respite stay. Most families pay little or nothing for hospice care itself. See our guide to hospice care costs and who pays for the full picture.
Does Medicare pay for hospice?
Yes. Medicare Part A pays for hospice when a doctor says you have 6 months or less to live if the illness runs its normal course. You choose comfort care over care to cure the illness. Hospice is paid by Original Medicare even if you have a Medicare Advantage plan. Your Advantage plan still covers care that is not part of the hospice benefit.
What is the difference between hospice and palliative care?
Palliative care is comfort care that can start at any stage of a serious illness. You can get it while you still get treatment to cure the illness. Hospice is palliative care for the end of life. It starts when a doctor says you have 6 months or less to live, and you stop treatment aimed at a cure.
Who else pays for hospice besides Medicare?
Medicaid pays for hospice in most states for people who qualify. The VA covers hospice for veterans. Most private health plans and long-term care insurance plans cover hospice too. Many hospices also give care to people who cannot pay.