Nursing home / skilled nursing
Palm Garden Of Winter Haven
Nursing home / skilled nursing in Winter Haven, Florida
| Provider details | |
|---|---|
| Address | 1120 CYPRESS GARDENS BLVD |
| City | Winter Haven |
| State | Florida |
| ZIP code | 33884 |
| County | Polk |
| Phone | 863-293-3100 |
| Website | http://www.palmgardenofwinterhaven.com/ |
| CMS certification number (CCN) | 105566 |
| Ownership | For profit - Limited Liability company |
| Certified beds | 120 |
| Certification | Medicare and Medicaid |
| First approved for Medicare/Medicaid | July 9, 1987 |
| Located in a hospital | N |
| Continuing care retirement community | N |
| Care types | skilled nursing, rehab services |
| Services offered | skilled nursing care, rehabilitation services |
Palm Garden Of Winter Haven is in 1120 CYPRESS GARDENS BLVD, Winter Haven, FL 33884. Phone: 863-293-3100. Ownership: For profit - Limited Liability company. CMS rates it 4 out of 5 stars overall (health inspection 3, staffing 5, quality measures 4). CMS inspection and staffing detail: total weighted health survey score 47.000; 1 federal fines totaling $24395.00; total nursing staff turnover 31.7%.
More about this provider
| Palm Garden of Winter Haven describes itself as "Your premier provider of short-term, long-term care and rehabilitation services in Winter Haven, Florida"; its interdisciplinary rehabilitation team partners with the patient in restoring activities and independence through a personalized rehabilitative program, under the heading "Enhancing Independence Through Rehabilitation and Skilled Nursing." | |
| Services and programs | Short-term care, long-term care and rehabilitation services; skilled nursing; comprehensive rehabilitation services with a team of licensed professional therapists; outpatient therapy services; rehabilitation department offering physical therapy, occupational therapy, and speech therapy (per resident testimonials on the opened homepage, the facility's own service headings are rehabilitation and skilled nursing) |
| Who it serves | Patients and residents in need of a short-term or long-term care solution and rehabilitation, with a goal to return safely home with maximum independence |
| Payment types it states | For outpatient therapy: "Medicare, Medicaid, and most private insurance may cover all or part of your therapy costs" (FAQ on opened homepage) |
| Visiting and contact details | "Our visitation policies change daily in response to COVID-19. Please call our center at 863-293-3100 for details." Address: 1120 Cypress Gardens Blvd., Winter Haven, FL 33884; tel 863-293-3100; fax 863-291-0578. Mail is delivered to residents daily except weekends and holidays; Send a Greeting feature on the website. |
| Website | http://www.palmgardenofwinterhaven.com/ |
Quality measures
Source: CMS · CMS processing date: 2026-10-01
| Star ratings and staffing hours | |
|---|---|
| Overall rating | 4 of 5 |
| Health inspection rating | 3 of 5 |
| Staffing rating | 5 of 5 |
| Quality measure rating | 4 of 5 |
| Long-stay quality rating | 5 of 5 |
| Short-stay quality rating | 3 of 5 |
| RN staffing hours per resident per day | 0.72 |
| Total nurse staffing hours per resident per day | 3.74 |
Inspection results
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Rating Cycle 1 Total Health Score | 40 |
| Total Weighted Health Survey Score | 47.000 |
| Rating Cycle 2/3 Total Health Score | 68 |
| Rating Cycle 1 Health Deficiency Score | 40 |
| Rating Cycle 2/3 Health Deficiency Score | 68 |
| Rating Cycle 1 Standard Survey Health Date | 2024-06-20 |
| Rating Cycle 1 Total Number of Health Deficiencies | 8 |
| Rating Cycle 2/3 Total Number of Health Deficiencies | 8 |
| Rating Cycle 1 Number of Standard Health Deficiencies | 8 |
| Rating Cycle 1 Number of Complaint Health Deficiencies | 0 |
| Rating Cycle 2/3 Number of Complaint Health Deficiencies | 5 |
Staffing
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Nursing Case-Mix Index | 1.21415 |
| Registered Nurse turnover | 25.0 |
| Nursing Case-Mix Index Ratio | 0.86094 |
| Total nursing staff turnover | 31.7 |
| Reported LPN Staffing Hours per Resident per Day | 0.86695 |
| Reported Licensed Staffing Hours per Resident per Day | 1.58809 |
| Number of administrators who have left the nursing home | 0 |
| Reported Nurse Aide Staffing Hours per Resident per Day | 2.14819 |
| Registered Nurse hours per resident per day on the weekend | 0.48915 |
| Total number of nurse staff hours per resident per day on the weekend | 3.35853 |
Penalties
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Number of Fines | 1 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 1 |
| Total Amount of Fines in Dollars | 24395.00 |
Ownership
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Chain ID | 394 |
| Chain Name | PALM GARDEN HEALTH AND REHABILITATION |
| Legal Business Name | PALM GARDEN OF WINTER HAVEN LLC |
| Chain Average QM Rating | 4.6 |
| Chain Average Staffing Rating | 3.6 |
| Number of Facilities in Chain | 14 |
| Chain Average Overall 5-star Rating | 3.1 |
| Chain Average Health Inspection Rating | 2.4 |
| Provider Changed Ownership in Last 12 Months | N |
Occupancy and payer mix
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Abuse Icon | N |
| High Performing Icon | N |
| With a Resident and Family Council | Resident |
| Average Number of Residents per Day | 112.8 |
| Automatic Sprinkler Systems in All Required Areas | Yes |
| Most Recent Health Inspection More Than 2 Years Ago | Y |
Who pays for nursing home / skilled nursing?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
Nursing home / skilled nursing guide · Paying for care
Other nursing home / skilled nursing in Polk County
- Astoria Health And Rehabilitation Center — Winter Haven
- Lake Mariam Health And Rehabilitation Center — Winter Haven
- Life Care Center Of Winter Haven — Winter Haven
Common questions about Palm Garden Of Winter Haven
Where is Palm Garden Of Winter Haven located?
Palm Garden Of Winter Haven is at 1120 CYPRESS GARDENS BLVD, Winter Haven, Florida 33884.
What care and services does Palm Garden Of Winter Haven offer?
Palm Garden Of Winter Haven offers skilled nursing, rehab services, skilled nursing care, rehabilitation services.
Is Palm Garden Of Winter Haven Medicare-certified?
Yes. Palm Garden Of Winter Haven is certified for both Medicare and Medicaid.
What is Palm Garden Of Winter Haven's quality rating?
CMS gives Palm Garden Of Winter Haven an overall star rating of 4 out of 5.
How do I contact Palm Garden Of Winter Haven?
Call Palm Garden Of Winter Haven at 863-293-3100.
How much does a nursing home cost?
The national median cost of a nursing home is $9,581 a month for a semi-private room and $10,798 a month for a private room (CareScout Cost of Care Survey, 2025). Costs in Florida can be higher or lower. See our guide to nursing home costs and who pays for the full picture.
Does Medicare pay for a nursing home?
Medicare Part A pays for skilled nursing care in a certified nursing home for up to 100 days in each benefit period. You need a hospital stay of at least 3 days first. You pay $0 a day for days 1 to 20, then $217 a day for days 21 to 100 (2026). After day 100, Medicare pays $0. Medicare does not pay for long-term care that only helps with daily tasks. Medicare Advantage plans cover skilled nursing too, with their own costs and rules. A Medigap plan can pay the daily cost share toward the Original Medicare benefit.
What is the difference between a nursing home and assisted living?
A nursing home gives skilled nursing care and rehab around the clock. Assisted living gives a room, meals, and help with daily tasks like bathing and dressing. It does not give round-the-clock nursing care. People who need daily medical care often need a nursing home. People who need help but not daily medical care often pick assisted living.
Who else pays for a nursing home besides Medicare?
Medicaid pays for nursing home care for people who meet its income and asset rules. It is the main payer for long stays. The VA pays for some veterans in VA or contract nursing homes. Long-term care insurance can pay for part of the cost. Most other costs are paid out of pocket.