Nursing home / skilled nursing
Westminster Towers
Nursing home / skilled nursing in Orlando, Florida
| Provider details | |
|---|---|
| Address | 70 WEST LUCERNE CIRCLE |
| City | Orlando |
| State | Florida |
| ZIP code | 32801 |
| County | Orange |
| Phone | 407-841-1310 |
| Website | https://westminstercommunitiesfl.org/westminster-towers/ |
| CMS certification number (CCN) | 105757 |
| Ownership | Non profit - Corporation |
| Certified beds | 120 |
| Certification | Medicare and Medicaid |
| First approved for Medicare/Medicaid | January 1, 1992 |
| Located in a hospital | N |
| Continuing care retirement community | Y |
| Care types | skilled nursing, rehab services |
| Services offered | skilled nursing care, rehabilitation services |
Westminster Towers is in 70 WEST LUCERNE CIRCLE, Orlando, FL 32801. Phone: 407-841-1310. Ownership: Non profit - Corporation. CMS rates it 2 out of 5 stars overall (health inspection 1, staffing 4, quality measures 5). CMS inspection and staffing detail: total weighted health survey score 87.250; 2 federal fines totaling $22133.00; total nursing staff turnover 31.3%.
More about this provider
| The site describes Westminster Towers as a Life Plan Community (CCRC) on Lake Lucerne in downtown Orlando offering independent living, assisted living, skilled nursing, rehabilitation, and pharmacy services, with an all-inclusive assisted living monthly fee covering apartment, utilities, housekeeping, laundry, chef-prepared dining, medication management, 24-hour security, scheduled transportation and wellness/social programs. Westminster Towers does not offer memory support (its sister community Westminster Winter Park does), as stated on the site. | |
| Services and programs | Independent Living, Assisted Living, Skilled Nursing, Rehabilitation, Pharmacy services, medication management, housekeeping and laundry, chef-prepared dining, scheduled transportation |
| Who it serves | Seniors / older adults seeking a Life Plan Community lifestyle in downtown Orlando, including assisted living residents needing support with activities of daily living |
| Accreditation | Joint Commission Gold Seal of Approval, as stated on the provider's own site (backed by Joint Commission accreditation; Gold Seal of Approval from Joint Commission) |
| Inspection highlights | Stated on the provider's own site: Newsweek Best Continuing Care Retirement Community; U.S. News & World Report recognition as high-performing short-term rehabilitation and long-term care; 5 stars from CMS (stated in assisted living FAQ); in 2025 Westminster Towers won Holleran Community of Choice Awards for Resident Satisfaction and Resident Engagement (top 15 percent) |
| Visiting and contact details | 70 West Lucerne Circle, Orlando, FL 32801; Sales Number: 407-992-5412; Main Number: 407-841-1310 |
| Website | https://westminstercommunitiesfl.org/westminster-towers/ |
Quality measures
Source: CMS · CMS processing date: 2026-10-01
| Star ratings and staffing hours | |
|---|---|
| Overall rating | 2 of 5 |
| Health inspection rating | 1 of 5 |
| Staffing rating | 4 of 5 |
| Quality measure rating | 5 of 5 |
| Long-stay quality rating | 5 of 5 |
| Short-stay quality rating | 5 of 5 |
| RN staffing hours per resident per day | 1.07 |
| Total nurse staffing hours per resident per day | 3.72 |
Inspection results
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Rating Cycle 1 Total Health Score | 78 |
| Total Weighted Health Survey Score | 87.250 |
| Rating Cycle 2/3 Total Health Score | 115 |
| Rating Cycle 1 Health Deficiency Score | 78 |
| Rating Cycle 2/3 Health Deficiency Score | 115 |
| Rating Cycle 1 Standard Survey Health Date | 2025-03-13 |
| Rating Cycle 1 Total Number of Health Deficiencies | 7 |
| Rating Cycle 2/3 Total Number of Health Deficiencies | 11 |
| Rating Cycle 1 Number of Standard Health Deficiencies | 6 |
| Rating Cycle 1 Number of Complaint Health Deficiencies | 1 |
| Rating Cycle 2/3 Number of Complaint Health Deficiencies | 7 |
Staffing
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Nursing Case-Mix Index | 1.39592 |
| Registered Nurse turnover | 45.0 |
| Nursing Case-Mix Index Ratio | 0.98983 |
| Total nursing staff turnover | 31.3 |
| Reported LPN Staffing Hours per Resident per Day | 0.37078 |
| Reported Licensed Staffing Hours per Resident per Day | 1.43880 |
| Number of administrators who have left the nursing home | 0 |
| Reported Nurse Aide Staffing Hours per Resident per Day | 2.27887 |
| Registered Nurse hours per resident per day on the weekend | 0.79271 |
| Total number of nurse staff hours per resident per day on the weekend | 3.35443 |
Penalties
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Number of Fines | 2 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 2 |
| Total Amount of Fines in Dollars | 22133.00 |
Ownership
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Chain ID | 563 |
| Chain Name | WESTMINSTER COMMUNITIES OF FLORIDA |
| Legal Business Name | PRESBYTERIAN RETIREMENT COMMUNITIES, INC. |
| Chain Average QM Rating | 4.8 |
| Chain Average Staffing Rating | 4.6 |
| Number of Facilities in Chain | 9 |
| Chain Average Overall 5-star Rating | 4.2 |
| Chain Average Health Inspection Rating | 3.6 |
| Provider Changed Ownership in Last 12 Months | N |
Occupancy and payer mix
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Abuse Icon | N |
| High Performing Icon | N |
| With a Resident and Family Council | Resident |
| Average Number of Residents per Day | 92.8 |
| Automatic Sprinkler Systems in All Required Areas | Yes |
| Most Recent Health Inspection More Than 2 Years Ago | N |
Who pays for nursing home / skilled nursing?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
Nursing home / skilled nursing guide · Paying for care
Other nursing home / skilled nursing in Orange County
- Alwyn C Cashe State Veterans Nursing Home — Orlando
- Avante At Orlando Inc — Orlando
- Aviata At Rosewood — Orlando
Common questions about Westminster Towers
Where is Westminster Towers located?
Westminster Towers is at 70 WEST LUCERNE CIRCLE, Orlando, Florida 32801.
What care and services does Westminster Towers offer?
Westminster Towers offers skilled nursing, rehab services, skilled nursing care, rehabilitation services.
Is Westminster Towers Medicare-certified?
Yes. Westminster Towers is certified for both Medicare and Medicaid.
What is Westminster Towers's quality rating?
CMS gives Westminster Towers an overall star rating of 2 out of 5.
How do I contact Westminster Towers?
Call Westminster Towers at 407-841-1310.
How much does a nursing home cost?
The national median cost of a nursing home is $9,581 a month for a semi-private room and $10,798 a month for a private room (CareScout Cost of Care Survey, 2025). Costs in Florida can be higher or lower. See our guide to nursing home costs and who pays for the full picture.
Does Medicare pay for a nursing home?
Medicare Part A pays for skilled nursing care in a certified nursing home for up to 100 days in each benefit period. You need a hospital stay of at least 3 days first. You pay $0 a day for days 1 to 20, then $217 a day for days 21 to 100 (2026). After day 100, Medicare pays $0. Medicare does not pay for long-term care that only helps with daily tasks. Medicare Advantage plans cover skilled nursing too, with their own costs and rules. A Medigap plan can pay the daily cost share toward the Original Medicare benefit.
What is the difference between a nursing home and assisted living?
A nursing home gives skilled nursing care and rehab around the clock. Assisted living gives a room, meals, and help with daily tasks like bathing and dressing. It does not give round-the-clock nursing care. People who need daily medical care often need a nursing home. People who need help but not daily medical care often pick assisted living.
Who else pays for a nursing home besides Medicare?
Medicaid pays for nursing home care for people who meet its income and asset rules. It is the main payer for long stays. The VA pays for some veterans in VA or contract nursing homes. Long-term care insurance can pay for part of the cost. Most other costs are paid out of pocket.