In-home care
Gem Support Services
In-home care in Middleburg, Florida
| Provider details | |
|---|---|
| Address | 3011 VALKYRIE RD |
| City | Middleburg |
| State | Florida |
| ZIP code | 32068-3953 |
| Phone | 904-670-7411 |
| Website | https://gemsupportservices.org |
| License number | 242394 |
| License type | Homemaker and Companion Services organization — registered with the Florida Agency for Health Care Administration (AHCA); a registration, not a license. This is Florida's non-medical in-home care category: homemaker and companion services only, no hands-on personal care or nursing. |
| Licensing status | REGISTERED |
| Care types | in-home care |
| Services offered | homemaker services, companion services, supported living coaching, respite care for family caregivers, life skills development, personal supports |
| CMS quality note | Registered by the Florida Agency for Health Care Administration. |
Gem Support Services is in 3011 VALKYRIE RD, Middleburg, FL 32068-3953. Phone: 904-670-7411. It is registered with the Agency for Health Care Administration as a homemaker and companion services organization (registration 242394, status REGISTERED) — Florida's non-medical in-home care category, covering homemaker and companion services.
GEM Support Services provides support for individuals with intellectual and developmental disabilities in Northeast Florida through Florida's APD Medicaid waiver (iBudget) or privately. Its stated services include supported living coaching, personal supports and respite care that gives family caregivers temporary relief, and life skills development covering cooking, money management, transportation and social skills.
More about this provider
| GEM Support Services provides specialized, personalized support for individuals with intellectual and developmental disabilities in Northeast Florida through Florida's APD iBudget waiver or privately, including supported living coaching, personal supports and respite, and life skills development, with a mission of empowering families and promoting dignity and community integration. | |
| Services and programs | APD Med Waiver services: Supported Living Coaching (household management, money management, health management, community integration); Personal Supports & Respite (scheduled respite care, daily living assistance, personal care support, caregiver relief); Life Skills Development (cooking and meal planning, money management, transportation training, social skills development). Services are provided through Florida's Waiver (iBudget) or privately. |
| Who it serves | Individuals with intellectual and developmental disabilities in Northeast Florida, including people diagnosed with autism spectrum disorder, Down syndrome, cerebral palsy, Prader-Willi syndrome and intellectual disabilities |
| Payment types it states | Medicaid waiver (Florida iBudget / APD Med Waiver); private pay (services also offered privately) |
| Accreditation | Agency states it is an APD Medicaid Waiver Provider (agency-stated) |
| Visiting and contact details | Call or Text: (904) 670-7411 (as published on the agency's blog page; matches the roster phone); Serving Clay, Duval, Nassau & St. Johns Counties. The site does not publish a street address; the roster address governs. |
| Website | https://gemsupportservices.org |
Who pays for in-home care?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- Home Care Versus Adult Day: Cost and Coverage Side by Side
- Home Care vs Home Health: What Differs, Who Pays, and How Families Mix Both
In-home care guide · Paying for care
Common questions about Gem Support Services
Where is Gem Support Services located?
Gem Support Services is at 3011 VALKYRIE RD, Middleburg, Florida 32068-3953.
What care and services does Gem Support Services offer?
Gem Support Services offers in-home care, homemaker services, companion services, supported living coaching, respite care for family caregivers, life skills development, personal supports.
How do I contact Gem Support Services?
Call Gem Support Services at 904-670-7411.
How much does home care cost?
The national median cost of a home care aide is $35 an hour (CareScout Cost of Care Survey, 2025). At 44 hours a week, that is about $80,080 a year. Costs in Florida can be higher or lower. See our guide to home care costs and who pays for the full picture.
Does Medicare pay for home care?
No. Medicare does not pay for non-medical home care on its own. That is help with bathing, dressing, cooking, cleaning, and rides. Medicare pays for home health care, which is medical care at home ordered by a doctor. Some Medicare Advantage plans add a small home care benefit, but the rules and hours vary by plan.
What is the difference between home care and home health?
Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Medicare can pay for home health when you meet its rules. It does not pay for home care on its own.
Who else pays for home care besides Medicare?
Medicaid pays for home care for people who qualify, often through waiver programs. The VA pays for homemaker and home health aide care for many veterans. Long-term care insurance can pay for part of the cost. Most other care is paid out of pocket.