Residential care
The Windsor At Ortega
Residential care in Jacksonville, Florida
| Provider details | |
|---|---|
| Address | 5939 ROOSEVELT BOULEVARD |
| City | Jacksonville |
| State | Florida |
| ZIP code | 32244 |
| County | Duval |
| Phone | 904-353-9500 |
| Website | https://legendseniorliving.com/find-a-community/florida/the-windsor-at-ortega/ |
| License number | 12509 |
| License type | Assisted Living Facility (ALF) — Florida license, Agency for Health Care Administration (AHCA) |
| Licensing status | LICENSED |
| Capacity | 120 |
| Care types | residential care, assisted living |
| Memory care | Yes |
| Services offered | 24-hour supervision and personal care, assistance with activities of daily living, Audiology|Massage Therapy/Spa|Memory Care|Pet Therapy|Physical Therapy, Assisted living, Memory care, 24/7 associate support, Fitness center, Wellness center, Massage therapy, Hair salon, Movie theater, Fitness programs, Local outings |
| CMS quality note | Licensed by the Florida Agency for Health Care Administration. |
The Windsor At Ortega is in 5939 ROOSEVELT BOULEVARD, Jacksonville, FL 32244. Phone: 904-353-9500. It holds Florida ALF license 12509 (status LICENSED, licensed capacity 120 beds), issued by the Agency for Health Care Administration. Its AHCA profile lists these special programs and services: Audiology|Massage Therapy/Spa|Memory Care|Pet Therapy|Physical Therapy. Its AHCA profile lists Memory Care among its special programs. AHCA's comparison data records 1 complaints and 0 survey deficiencies on its file (checked 2026-11-01).
The Windsor at Ortega in Jacksonville offers assisted living and memory care in a friendly, social community. Staff are on hand around the clock, and residents can use the fitness center, wellness center, library, movie theater, and hair salon. Activities include painting classes, dancing, gardening, games, ice cream socials, live performances, and trips out in the local area.
More about this provider
| The Windsor at Ortega is a Jacksonville community offering assisted living and memory care, with 24/7 associate support, a fitness center, wellness center, and a busy calendar of classes, games, and outings. | |
| Services and programs | The Legend Senior Living community page states The Windsor at Ortega offers Assisted Living and Memory Care services. Assisted Living is described as everyday assistance with associates available 24/7; Memory Care is described as specialized care built around familiar routines and trusted therapies. Amenities pictured and named include an activity room, bistro café, courtyard, dining room, fitness center, game room, hair salon, library, massage therapy, movie theater, private dining, spa, sun room, and wellness center. The FAQ lists activities including painting classes, dancing, gardening, games such as blackjack, pool, and putt-putt golf, ice cream socials, live performances, fitness programs, and local outings. |
| Who it serves | Seniors in Jacksonville; residents can be evaluated for a transition to Memory Care if their needs change, as stated in the page's frequently asked questions. |
| Visiting and contact details | The page offers a Schedule a Tour option and lists The Windsor at Ortega, 5939 Roosevelt Blvd, Jacksonville, FL 32244, phone 904-353-9500. |
| Website | https://legendseniorliving.com/find-a-community/florida/the-windsor-at-ortega/ |
Who pays for residential care?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- Does Medicare or Medicaid pay for assisted living
- Memory Care Costs: What Drives the Price When No National Median Exists
Residential care guide · Paying for care
Other residential care in Duval County
- Arlington Adult Residential Facility Inc — Jacksonville
- Arlington Haven Alf — Jacksonville
- Bartram Lakes Assisted Living — Jacksonville
Common questions about The Windsor At Ortega
Where is The Windsor At Ortega located?
The Windsor At Ortega is at 5939 ROOSEVELT BOULEVARD, Jacksonville, Florida 32244.
What care and services does The Windsor At Ortega offer?
The Windsor At Ortega offers residential care, assisted living, 24-hour supervision and personal care, assistance with activities of daily living, Audiology|Massage Therapy/Spa|Memory Care|Pet Therapy|Physical Therapy, Memory care, 24/7 associate support, Fitness center.
How do I contact The Windsor At Ortega?
Call The Windsor At Ortega at 904-353-9500.
How much does assisted living cost?
The national median cost of assisted living is $6,200 a month (CareScout Cost of Care Survey, 2025). Costs in Florida can be higher or lower. The price goes up when a person needs more help with daily tasks. See our guide to assisted living costs and who pays for the full picture.
Does Medicare pay for assisted living?
No. Medicare does not pay for the rent or the day-to-day help in assisted living. That help is called custodial care, and Medicare does not cover it. Medicare still pays for your medical care while you live there, like doctor visits, hospital care, and home health visits.
What is the difference between assisted living and a nursing home?
Assisted living gives a room, meals, and help with daily tasks like bathing and dressing. Staff are on hand day and night, but it does not give round-the-clock nursing care. A nursing home gives skilled nursing care and rehab around the clock. People who need help but not daily medical care often pick assisted living. People who need daily medical care often need a nursing home.
Who else pays for assisted living besides Medicare?
Most people pay out of pocket. Medicaid pays for care services in assisted living in many states through waiver programs, but it does not pay the rent. A VA pension called Aid and Attendance can add money each month for veterans who need help with daily tasks. Long-term care insurance can pay for part of the cost.