Home health
First Reliable
Home health in Van Nuys, California
| Provider details | |
|---|---|
| Address | 16501 SHERMAN WAY SUITE 105 |
| City | Van Nuys |
| State | California |
| ZIP code | 91406 |
| Phone | 818-849-6357 |
| CMS certification number (CCN) | 559668 |
| Certification | Medicare-certified home health agency (CMS) |
| Care types | home health |
| Palliative services basis | No palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care. |
First Reliable is in 16501 SHERMAN WAY SUITE 105, Van Nuys, CA 91406. Phone: 818-849-6357. Ownership: not stated in the source file. The CMS file lists no offered services for it. CMS quality-of-patient-care star rating: 2.5 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 86.96.
Quality measures
Source: CMS
| Quality of patient care | |
|---|---|
| Quality of patient care star rating | 2.5 |
| Quality measures reported to CMS | |
|---|---|
| DTC Numerator | 32 |
| PPR Numerator | 3 |
| DTC Denominator | 38 |
| PPH Denominator | 15 |
| PPR Denominator | 24 |
| DTC Observed Rate | 84.21 |
| PPR Observed Rate | 12.50 |
| Discharge Function Score | 57.14 |
| DTC Risk-Standardized Rate | 86.96 |
| PPR Risk-Standardized Rate | 4.38 |
| DTC Performance Categorization | Same As National Rate |
| PPH Performance Categorization | Not Available |
| PPR Performance Categorization | Same As National Rate |
| How often patients' breathing improved | 80.68 |
| Numerator for Discharge Function Score | 12 |
| Footnote for PPH Risk-Standardized Rate | The number of patient episodes for this measure is too small to report. |
| DTC Risk-Standardized Rate (Lower Limit) | 72.64 |
| DTC Risk-Standardized Rate (Upper Limit) | 94.91 |
| Denominator for Discharge Function Score | 21 |
| How often patients got better at bathing | 84.82 |
| PPR Risk-Standardized Rate (Lower Limit) | 3.20 |
| PPR Risk-Standardized Rate (Upper Limit) | 6.36 |
| Transfer of Health Information to the Provider | 96.55 |
| Numerator for how often patients' breathing improved | 15 |
| Denominator for how often patients' breathing improved | 21 |
| Numerator for how often patients got better at bathing | 16 |
| Denominator for how often patients got better at bathing | 21 |
| How often patients got better at walking or moving around | 76.13 |
| Footnote for Transfer of Health Information to the Patient | The number of patient episodes for this measure is too small to report. |
| How often patients got better at getting in and out of bed | 65.45 |
| Numerator for Transfer of Health Information to the Provider | 28 |
| Denominator for Transfer of Health Information to the Provider | 29 |
| Changes in skin integrity post-acute care: pressure ulcer/injury | 0.00 |
| Percent of Residents Experiencing One or More Falls with Major Injury | 0.00 |
| How often patients got better at taking their drugs correctly by mouth | 80.25 |
| Numerator for how often patients got better at walking or moving around | 13 |
| Numerator for how often patients got better at getting in and out of bed | 10 |
| Denominator for how often patients got better at walking or moving around | 21 |
| Denominator for how often patients got better at getting in and out of bed | 21 |
| How often the home health team began their patients' care in a timely manner | 91.67 |
| Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury | 0 |
| Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury | 21 |
| Numerator for Percent of Residents Experiencing One or More Falls with Major Injury | 0 |
| Numerator for how often patients got better at taking their drugs correctly by mouth | 10 |
| Denominator for Percent of Residents Experiencing One or More Falls with Major Injury | 36 |
| Denominator for how often patients got better at taking their drugs correctly by mouth | 20 |
| Numerator for how often the home health team began their patients' care in a timely manner | 33 |
| How often physician-recommended actions to address medication issues were completely timely | 77.78 |
| Denominator for how often the home health team began their patients' care in a timely manner | 36 |
| How often the home health team determined whether patients received a flu shot for the current flu season | 62.07 |
| Numerator for how often physician-recommended actions to address medication issues were completely timely | 28 |
| Denominator for how often physician-recommended actions to address medication issues were completely timely | 36 |
| Numerator for how often the home health team determined whether patients received a flu shot for the current flu season | 18 |
| Denominator for how often the home health team determined whether patients received a flu shot for the current flu season | 29 |
| How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally | 0.93 |
| No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national) | 202 |
| Home health CAHPS survey | |
|---|---|
| Footnote Number | 9 |
| Survey response rate | 7 |
| Number of completed Surveys | 4 |
| CMS Certification Number (CCN) | 559668 |
| Footnote for Survey response rate | 9 |
| HHCAHPS Survey Summary Star Rating | Not Available |
| Footnote for number of completed surveys | 9 |
| HHCAHPS Survey Summary Star Rating Footnote | 9 |
| Footnote for Star Rating for overall care from agency | 9 |
| Star Rating for health team communicated well with them | Not Available |
| Footnote for Star Rating for communicated well with them | 9 |
| Footnote Star Rating discussed medicines, pain, home safety | 9 |
| Star Rating for health team gave care in a professional way | Not Available |
| Star Rating for how patients rated overall care from agency | Not Available |
| Star Rating team discussed medicines, pain, and home safety | Not Available |
| Footnote for Star Rating for gave care in a professional way | 9 |
| Percent of patients who reported that their home health team communicated well with them | 74 |
| Percent of patients who reported that their home health team gave care in a professional way | 91 |
| Footnote for Percent of patients who reported that their home health team communicated well with them | 9 |
| Footnote for Percent of patients who reported that their home health team gave care in a professional way | 9 |
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 79 |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 77 |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 51 |
| Footnote for Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 9 |
| Footnote for Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0(lowest) to 10(highest) | 9 |
| Footnote for Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 9 |
Who pays for home health?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- What you may pay for home health services
- Skilled Home Health vs Personal Care: What Medicare Pays For and What It Does Not
Home health guide · Paying for care
Common questions about First Reliable
Where is First Reliable located?
First Reliable is at 16501 SHERMAN WAY SUITE 105, Van Nuys, California 91406.
What care and services does First Reliable offer?
First Reliable offers home health.
Is First Reliable Medicare-certified?
Medicare-certified home health agency (CMS).
What is First Reliable's quality rating?
CMS rates the quality of patient care at First Reliable at 2.5 out of 5 stars.
How do I contact First Reliable?
Call First Reliable at 818-849-6357.
How much does home health care cost?
If Medicare covers your home health care, you pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear, like a hospital bed or a wheelchair. Care you hire on your own costs more. A private nurse at home runs a median of $90 an hour (CareScout Cost of Care Survey, 2025). See our guide to home health care costs and who pays for the full picture.
Does Medicare pay for home health care?
Yes. Medicare Part A and Part B pay for home health care when a doctor orders it, you need skilled nursing or therapy, and you are homebound. Homebound means it is hard for you to leave home. You pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear. Medicare Advantage plans cover home health too, with their own rules. A Medigap plan can pay the 20% gear cost toward the Original Medicare benefit.
What is the difference between home health and home care?
Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Medicare does not pay for home care on its own.
Who else pays for home health care besides Medicare?
Medicaid pays for home health care for people who qualify. The VA covers home health for many veterans. Some long-term care insurance plans pay for care at home. You can also pay an agency out of pocket.