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Insurance and benefits

Understand who pays for what.

Coverage follows the service, eligibility rules, and program—not simply the name of a facility. Use these guides to prepare the right questions.

01

Identify the benefit

Separate Original Medicare, Medicare Advantage, Medicaid, Medigap, private health insurance, and long-term-care insurance.

02

Verify your situation

Check the exact service, state program, plan year, provider participation, approvals, exclusions, and remaining cost.

03

Get the decision in writing

Ask the payer or provider for an explanation of coverage and patient responsibility. Keep notices and ask about appeal rights when coverage is denied.

Insurance & paying for care

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Skilled home health

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Palliative care

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Nursing homes & skilled nursing

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Disability & community living

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