Benefits
McAllen, Texas Benefits and Offices
This page gathers the local offices in McAllen where older adults can apply for benefits and get free help: Social Security, Texas Health and Human Services benefits offices, Medicaid help, the Area Agency on Aging, and free Medicare counseling through HICAP. Statewide programs are listed on the Texas benefits page.
Social Security offices
Social Security Administration — 3004 N McColl Rd, McAllen, TX 78501
This Social Security office helps people with retirement, disability, and SSI benefits. Staff can help you apply, check a claim, sign up for Medicare, or replace a card. Bring a photo ID and any letters Social Security sent you. The agency makes all benefit decisions.
| Agency | Social Security Administration |
| Address | 3004 N McColl Rd, McAllen, TX 78501 |
| Phone | 1-855-886-9628 |
| Hours | Monday-Friday 9:00 AM - 4:00 PM; Saturday-Sunday closed |
| Services | Retirement and disability benefit help, Supplemental Security Income (SSI) help, Medicare sign-up help, Social Security cards and records |
| Fax | 1-833-436-4145 |
| Source | Social Security Administration (www.ssa.gov) — checked November 9, 2026 |
State benefits offices
HHSC Benefits Office — 4501 W Bus Hwy 83, McAllen, TX 78501
This Texas Health and Human Services benefits office takes applications for SNAP food help, Medicaid, Medicare Savings Programs, and cash help for families. Staff can help you apply or renew. Bring a photo ID, proof of where you live, and proof of income if you have them. You may qualify for help, but the agency makes the final decision.
| Agency | Texas Health and Human Services Commission (HHSC) |
| Address | 4501 W Bus Hwy 83, McAllen, TX 78501 |
| Phone | 956-971-1346 |
| Services | SNAP food benefits applications, Medicaid applications (families and children), Medicare Savings Programs and Medicaid for the elderly and people with disabilities, Cash Help for Families (TANF) |
| Fax | 956-971-1297 |
| Fax note | The HHSC finder lists this one office twice, once per program group, with the same fax and TDD but two phone numbers: 956-971-1346 (Medicare Savings Programs / Medicaid for the elderly and people with disabilities, recorded above) and 956-630-9441 (SNAP / TANF / Medicaid for families and children). |
| Tdd | 956-971-1235 |
| Source | Texas Health and Human Services Commission (HHSC) (www.yourtexasbenefits.com) — checked November 9, 2026 |
Benefits across Texas
Statewide programs, income limits, and how to apply are on the Texas benefits page.
