Nursing home / skilled nursing
Accel At Willow Bend
Nursing home / skilled nursing in Plano, Texas
| Provider details | |
|---|---|
| Address | 2620 Communications Parkway |
| City | Plano |
| State | Texas |
| ZIP code | 75093 |
| County | Collin |
| Phone | 214-501-4672 |
| Website | https://accelwb.com/ |
| [email protected] | |
| CMS certification number (CCN) | 676349 |
| Ownership | For profit - Corporation |
| Certified beds | 110 |
| Certification | Medicare and Medicaid |
| First approved for Medicare/Medicaid | December 13, 2013 |
| Located in a hospital | N |
| Continuing care retirement community | N |
| Care types | skilled nursing, rehab services |
| Services offered | skilled nursing care, rehabilitation services, long-term care, short-term rehabilitation, physical therapy, occupational therapy, speech therapy, wound care, IV therapy |
Accel At Willow Bend is in 2620 Communications Parkway, Plano, TX 75093. Phone: 214-501-4672. Ownership: For profit - Corporation. CMS rates it 1 out of 5 stars overall (health inspection 2, staffing 1, quality measures 4).
Accel at Willow Bend in Plano offers skilled nursing care for people who need long-term medical support, and short-term rehabilitation for people recovering from surgery, a stroke or a heart attack. Its staff provides physical, speech and occupational therapy, along with wound care and IV care, using personal care plans built around each resident's recovery goals. Admissions staff can be reached at any time, day or night. CMS inspection and staffing detail: total weighted health survey score 160.000; 0 federal fines totaling $0.00; total nursing staff turnover 73.1%.
More about this provider
| Accel at Willow Bend is a skilled nursing and rehabilitation facility in Plano, Texas. Its site describes long-term skilled nursing care plus short-term rehabilitation with physical, speech and occupational therapy, wound care and IV care for people recovering from surgery, stroke or heart attack. | |
| Services and programs | Long-term skilled nursing care and short-term rehabilitation care after a surgery or a traumatic medical experience such as a stroke or heart attack. The skilled nursing program offers individualized programs with physical, speech and occupational therapies, wound care and IV care. The contact page states admissions help is available 24/7/365. |
| Who it serves | People who need long-term skilled nursing care, and patients who need short-term rehabilitation and medical treatment while recovering from surgery, stroke, heart attack or a similar medical event. |
| Visiting and contact details | 2620 Communications Pkwy, Plano, TX 75093; phone (214) 501-4672; fax 214-501-4673. Admissions: the site states staff are available to assist 24/7/365; administrator email [email protected]; admissions efax (833) 862-3648 and referrals email [email protected] are also published on the contact page. |
| Website | https://accelwb.com/ |
Quality measures
Source: CMS · CMS processing date: 2026-10-01
| Star ratings and staffing hours | |
|---|---|
| Overall rating | 1 of 5 |
| Health inspection rating | 2 of 5 |
| Staffing rating | 1 of 5 |
| Quality measure rating | 4 of 5 |
| Long-stay quality rating | 4 of 5 |
| Short-stay quality rating | 3 of 5 |
| RN staffing hours per resident per day | 0.28 |
| Total nurse staffing hours per resident per day | 3.47 |
Inspection results
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Rating Cycle 1 Total Health Score | 140 |
| Total Weighted Health Survey Score | 160.000 |
| Rating Cycle 2/3 Total Health Score | 220 |
| Rating Cycle 1 Health Deficiency Score | 140 |
| Rating Cycle 2/3 Health Deficiency Score | 220 |
| Rating Cycle 1 Standard Survey Health Date | 2025-08-21 |
| Rating Cycle 1 Total Number of Health Deficiencies | 26 |
| Rating Cycle 2/3 Total Number of Health Deficiencies | 17 |
| Rating Cycle 1 Number of Standard Health Deficiencies | 15 |
| Rating Cycle 1 Number of Complaint Health Deficiencies | 23 |
| Rating Cycle 2/3 Number of Complaint Health Deficiencies | 17 |
Staffing
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Nursing Case-Mix Index | 1.35077 |
| Registered Nurse turnover | 88.9 |
| Nursing Case-Mix Index Ratio | 0.95782 |
| Total nursing staff turnover | 73.1 |
| Reported LPN Staffing Hours per Resident per Day | 1.24666 |
| Reported Licensed Staffing Hours per Resident per Day | 1.52186 |
| Number of administrators who have left the nursing home | 1 |
| Reported Nurse Aide Staffing Hours per Resident per Day | 1.94683 |
| Registered Nurse hours per resident per day on the weekend | 0.15921 |
| Total number of nurse staff hours per resident per day on the weekend | 2.80312 |
Penalties
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Number of Fines | 0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Total Amount of Fines in Dollars | 0.00 |
Ownership
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Chain ID | 495 |
| Chain Name | STONEGATE SENIOR LIVING |
| Legal Business Name | SOUTH LIMESTONE HOSPITAL DISTRICT |
| Chain Average QM Rating | 4.0 |
| Chain Average Staffing Rating | 2.4 |
| Number of Facilities in Chain | 24 |
| Chain Average Overall 5-star Rating | 2.5 |
| Chain Average Health Inspection Rating | 2.4 |
| Provider Changed Ownership in Last 12 Months | N |
Occupancy and payer mix
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Abuse Icon | N |
| High Performing Icon | N |
| With a Resident and Family Council | Resident |
| Average Number of Residents per Day | 80.4 |
| Automatic Sprinkler Systems in All Required Areas | Yes |
| Most Recent Health Inspection More Than 2 Years Ago | N |
Who pays for nursing home / skilled nursing?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
Nursing home / skilled nursing guide · Paying for care
Other nursing home / skilled nursing in Collin County
- Carrara — Plano
- Collinwood Nursing And Rehabilitation — Plano
- Landmark Of Plano Rehabilitation And Nursing Cente — Plano
Common questions about Accel At Willow Bend
Where is Accel At Willow Bend located?
Accel At Willow Bend is at 2620 Communications Parkway, Plano, Texas 75093.
What care and services does Accel At Willow Bend offer?
Accel At Willow Bend offers skilled nursing, rehab services, skilled nursing care, rehabilitation services, long-term care, short-term rehabilitation, physical therapy, occupational therapy.
Is Accel At Willow Bend Medicare-certified?
Yes. Accel At Willow Bend is certified for both Medicare and Medicaid.
What is Accel At Willow Bend's quality rating?
CMS gives Accel At Willow Bend an overall star rating of 1 out of 5.
How do I contact Accel At Willow Bend?
Call Accel At Willow Bend at 214-501-4672.
How much does a nursing home cost?
The national median cost of a nursing home is $9,581 a month for a semi-private room and $10,798 a month for a private room (CareScout Cost of Care Survey, 2025). Costs in Texas can be higher or lower. See our guide to nursing home costs and who pays for the full picture.
Does Medicare pay for a nursing home?
Medicare Part A pays for skilled nursing care in a certified nursing home for up to 100 days in each benefit period. You need a hospital stay of at least 3 days first. You pay $0 a day for days 1 to 20, then $217 a day for days 21 to 100 (2026). After day 100, Medicare pays $0. Medicare does not pay for long-term care that only helps with daily tasks. Medicare Advantage plans cover skilled nursing too, with their own costs and rules. A Medigap plan can pay the daily cost share toward the Original Medicare benefit.
What is the difference between a nursing home and assisted living?
A nursing home gives skilled nursing care and rehab around the clock. Assisted living gives a room, meals, and help with daily tasks like bathing and dressing. It does not give round-the-clock nursing care. People who need daily medical care often need a nursing home. People who need help but not daily medical care often pick assisted living.
Who else pays for a nursing home besides Medicare?
Medicaid pays for nursing home care for people who meet its income and asset rules. It is the main payer for long stays. The VA pays for some veterans in VA or contract nursing homes. Long-term care insurance can pay for part of the cost. Most other costs are paid out of pocket.