In-home care
Home Instead
In-home care in Houston, Texas
| Provider details | |
|---|---|
| Address | 21212 NORTHWEST FWY STE #355 |
| City | Houston |
| State | Texas |
| ZIP code | 77429 |
| County | Harris |
| Phone | (281) 440-5160 |
| License number | 020824 |
| License type | Home and Community Support Services Agency (HCSSA), Personal Assistance Services category — Texas Health and Human Services Commission license (26 TAC Chapter 558) |
| Licensing status | LICENSED FACILITY |
| Licensed since | June 1, 2021 |
| Licensee | The Florences, LLC |
| Care types | in-home care, personal assistance services, non-medical home care |
| Services offered | Personal care — help with activities of daily living (bathing, dressing, grooming, eating, toileting), Help with the physical functions required for independent living at home, Respite services |
| CMS quality note | Licensed by the Texas Health and Human Services Commission. |
Home Instead is a non-medical home care agency in Houston, TX 77429, in Harris County. It is licensed by the Texas Health and Human Services Commission as a Home and Community Support Services Agency (HCSSA) in the Personal Assistance Services category (HHSC license 020824, status LICENSED FACILITY, first licensed 2021-06-01; the current license expires 2027-06-01). Personal Assistance Services agencies provide routine ongoing care in a person's home that helps them with the activities of daily living and the physical functions required for independent living, including respite services — non-medical support, not skilled nursing or therapy. Agency office: 21212 NORTHWEST FWY STE #355, Houston, TX 77429. Phone: (281) 440-5160. The license is held by the legal entity The Florences, LLC. The administrator named in the HHSC directory is Christi Florence.
Home Instead in Cypress provides personalized in-home care for seniors and aging adults, including memory care for Alzheimer's and dementia, respite care, 24-hour care, and help returning home after surgery or a hospital stay. Care Pros can also help with meals, light housekeeping, errands, and medication reminders, and the office lists payment options that may include private pay, long-term care insurance, a Medicaid waiver, veterans assistance, or a Medicare Advantage plan.
More about this provider
| This Home Instead location in Cypress, serving the community since 1999, offers personalized in-home care for seniors and aging adults across Cypress, Jersey Village, Houston, Katy, Spring, and Tomball. Its services run from companion care and help with daily tasks to memory care, 24-hour care, transitional care after a hospital stay, and nurse-directed care, with customized care plans and care that can often begin within 48 hours. | |
| Services and programs | In-Home Memory Care (Alzheimer's and Dementia Care), Respite Care, 24-Hour Care, Transitional Care (Hospital-to-Home), Specialized Home Care (Parkinson's, Diabetes, Heart Disease), End-of-Life Care, In-Home Companion Care, Nurse-Directed Care (Medication Management, Glucose Monitoring), Personal Care, Light Housekeeping & Meal Prep, Errands & Appointments / Transportation, Medication Reminders |
| Who it serves | Seniors and aging adults in Cypress and the surrounding area, including older adults living with Alzheimer's, dementia, or chronic conditions, and seniors who need help to stay safe at home |
| Languages | Spanish — the site states many of its Care Pros speak Spanish |
| Payment types it states | Private pay, long-term care insurance, Medicaid waiver, Veterans assistance, Medicare Advantage plan, and HFC Dementia Home Care Grant (the site notes Medicare itself generally will not pay for in-home senior care, and advises contacting the local office to review which payments are permitted and available in the area) |
| Visiting and contact details | Home Instead, 21212 Northwest Fwy Ste 355, Cypress, TX 77429; Phone: (281) 440-5160; Hours: Sun-Sat 00:00-23:59 (open 24 hours daily) |
| Website | https://www.homeinstead.com/home-care/usa/tx/houston/232/ |
Who pays for in-home care?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- Home Care Versus Adult Day: Cost and Coverage Side by Side
- Home Care vs Home Health: What Differs, Who Pays, and How Families Mix Both
In-home care guide · Paying for care
Other in-home care in Harris County
- 0Hassle Personal Care Services LLC — Houston
- 1st Align Health Care Inc — Houston
- 1st Assurance Healthcare LLC — Houston
Common questions about Home Instead
Where is Home Instead located?
Home Instead is at 21212 NORTHWEST FWY STE #355, Houston, Texas 77429.
What care and services does Home Instead offer?
Home Instead offers in-home care, personal assistance services, non-medical home care, Personal care — help with activities of daily living (bathing, dressing, grooming, eating, toileting), Help with the physical functions required for independent living at home, Respite services.
How do I contact Home Instead?
Call Home Instead at (281) 440-5160.
How much does home care cost?
The national median cost of a home care aide is $35 an hour (CareScout Cost of Care Survey, 2025). At 44 hours a week, that is about $80,080 a year. Costs in Texas can be higher or lower. See our guide to home care costs and who pays for the full picture.
Does Medicare pay for home care?
No. Medicare does not pay for non-medical home care on its own. That is help with bathing, dressing, cooking, cleaning, and rides. Medicare pays for home health care, which is medical care at home ordered by a doctor. Some Medicare Advantage plans add a small home care benefit, but the rules and hours vary by plan.
What is the difference between home care and home health?
Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Medicare can pay for home health when you meet its rules. It does not pay for home care on its own.
Who else pays for home care besides Medicare?
Medicaid pays for home care for people who qualify, often through waiver programs. The VA pays for homemaker and home health aide care for many veterans. Long-term care insurance can pay for part of the cost. Most other care is paid out of pocket.