Benefits
Lubbock, Texas Benefits and Offices
This page gathers the local offices in Lubbock where older adults can apply for benefits and get free help: Social Security, Texas Health and Human Services benefits offices, Medicaid help, the Area Agency on Aging, and free Medicare counseling through HICAP. Statewide programs are listed on the Texas benefits page.
Social Security offices
Social Security Administration — 5825 16th Street, Lubbock, TX 79416
This Social Security office helps people with retirement, disability, and SSI benefits. Staff can help you apply, check a claim, sign up for Medicare, or replace a card. Bring a photo ID and any letters Social Security sent you. The agency makes all benefit decisions.
| Agency | Social Security Administration |
| Address | 5825 16th Street, Lubbock, TX 79416 |
| Phone | 18664670460 |
| Hours | Monday-Friday 9:00 AM - 4:00 PM; Saturday-Sunday closed |
| Services | Retirement and disability benefit help, Supplemental Security Income (SSI) help, Medicare sign-up help, Social Security cards and records |
| Fax | 1-833-902-2582 |
| Source | Social Security Administration (www.ssa.gov) — checked November 9, 2026 |
State benefits offices
HHSC Benefits Office — 1716 Parkway Dr, Lubbock, TX 79403
This Texas Health and Human Services benefits office takes applications for SNAP food help, Medicaid, Medicare Savings Programs, and cash help for families. Staff can help you apply or renew. Bring a photo ID, proof of where you live, and proof of income if you have them. You may qualify for help, but the agency makes the final decision.
| Agency | Texas Health and Human Services Commission (HHSC) |
| Address | 1716 Parkway Dr, Lubbock, TX 79403 |
| Phone | 806-744-7632 |
| Services | SNAP food benefits applications, Medicaid applications (families and children), Medicare Savings Programs and Medicaid for the elderly and people with disabilities, Cash Help for Families (TANF) |
| Fax | 806-766-6188 |
| Tdd | 806-766-6192 |
| Source | Texas Health and Human Services Commission (HHSC) (www.yourtexasbenefits.com) — checked November 9, 2026 |
HHSC Benefits Office — 5806 W. 34th, Lubbock, TX 79407
This Texas Health and Human Services benefits office takes applications for SNAP food help, Medicaid, Medicare Savings Programs, and cash help for families. Staff can help you apply or renew. Bring a photo ID, proof of where you live, and proof of income if you have them. You may qualify for help, but the agency makes the final decision.
| Agency | Texas Health and Human Services Commission (HHSC) |
| Address | 5806 W. 34th, Lubbock, TX 79407 |
| Phone | 806-744-7632 |
| Services | SNAP food benefits applications, Medicaid applications (families and children), Medicare Savings Programs and Medicaid for the elderly and people with disabilities, Cash Help for Families (TANF) |
| Fax | 806-766-6188 |
| Tdd | 806-766-6192 |
| Source | Texas Health and Human Services Commission (HHSC) (www.yourtexasbenefits.com) — checked November 9, 2026 |
Area Agency on Aging and aging services
South Plains Area Agency on Aging
South Plains Area Agency on Aging helps older adults and caregivers in Lubbock and the counties around it. Staff can explain your benefits, check programs that may lower your costs, and connect you with meals, rides, and help at home. Call before you visit to ask about hours and what to bring.
| Address | 6811 Indiana Avenue, Suite B, Lubbock, TX 79413 |
| Phone | 806-687-0940 |
| Toll-free | 888-418-6564 |
| Services | Information and referral, Benefits counseling (including HICAP Medicare counseling), Caregiver support, Meals and care-at-home referrals |
| Counties served | Bailey, Cochran, Crosby, Dickens, Floyd, Garza, Hale, Hockley, King, Lamb, Lubbock, Lynn, Motley, Terry, Yoakum |
| Source | South Plains Area Agency on Aging (resources.hhs.texas.gov) — checked November 8, 2026 |
Benefits across Texas
Statewide programs, income limits, and how to apply are on the Texas benefits page.