Benefits
Austin, Texas Benefits and Offices
This page gathers the local offices in Austin where older adults can apply for benefits and get free help: Social Security, Texas Health and Human Services benefits offices, Medicaid help, the Area Agency on Aging, and free Medicare counseling through HICAP. Statewide programs are listed on the Texas benefits page.
Social Security offices
Social Security Administration — 1029 Camino La Costa, Austin, TX 78752
This Social Security office helps people with retirement, disability, and SSI benefits. Staff can help you apply, check a claim, sign up for Medicare, or replace a card. Bring a photo ID and any letters Social Security sent you. The agency makes all benefit decisions.
| Agency | Social Security Administration |
| Address | 1029 Camino La Costa, Austin, TX 78752 |
| Phone | 18666276991 |
| Hours | Monday-Friday 9:00 AM - 4:00 PM; Saturday-Sunday closed |
| Services | Retirement and disability benefit help, Supplemental Security Income (SSI) help, Medicare sign-up help, Social Security cards and records |
| Fax | 1-833-515-0511 |
| Source | Social Security Administration (www.ssa.gov) — checked November 9, 2026 |
Social Security Administration — 5508 US-290 W, Bldg B, Austin, TX 78735
This Social Security office helps people with retirement, disability, and SSI benefits. Staff can help you apply, check a claim, sign up for Medicare, or replace a card. Bring a photo ID and any letters Social Security sent you. The agency makes all benefit decisions.
| Agency | Social Security Administration |
| Address | 5508 US-290 W, Bldg B, Austin, TX 78735 |
| Services | Retirement and disability benefit help, Supplemental Security Income (SSI) help, Medicare sign-up help, Social Security cards and records |
| Source | Social Security Administration (www.ssa.gov) — checked November 9, 2026 |
State benefits offices
HHSC Benefits Office — 5451 North IH 35, Suite D, Austin, TX 78723
This Texas Health and Human Services benefits office takes applications for SNAP food help, Medicaid, Medicare Savings Programs, and cash help for families. Staff can help you apply or renew. Bring a photo ID, proof of where you live, and proof of income if you have them. You may qualify for help, but the agency makes the final decision.
| Agency | Texas Health and Human Services Commission (HHSC) |
| Address | 5451 North IH 35, Suite D, Austin, TX 78723 |
| Phone | 512-929-7330 |
| Services | SNAP food benefits applications, Medicaid applications (families and children), Medicare Savings Programs and Medicaid for the elderly and people with disabilities, Cash Help for Families (TANF) |
| Fax | 512-919-7302 |
| Tdd | 512-919-7295 |
| Source | Texas Health and Human Services Commission (HHSC) (www.yourtexasbenefits.com) — checked November 9, 2026 |
HHSC Benefits Office — 7701 Metropolis, Building 12, Suite 100, Austin, TX 78744
This Texas Health and Human Services benefits office takes applications for SNAP food help, Medicaid, Medicare Savings Programs, and cash help for families. Staff can help you apply or renew. Bring a photo ID, proof of where you live, and proof of income if you have them. You may qualify for help, but the agency makes the final decision.
| Agency | Texas Health and Human Services Commission (HHSC) |
| Address | 7701 Metropolis, Building 12, Suite 100, Austin, TX 78744 |
| Phone | 512-445-0022 |
| Services | SNAP food benefits applications, Medicaid applications (families and children), Medicare Savings Programs and Medicaid for the elderly and people with disabilities, Cash Help for Families (TANF) |
| Fax | 512-385-1400 |
| Tdd | 512-416-5299 |
| Source | Texas Health and Human Services Commission (HHSC) (www.yourtexasbenefits.com) — checked November 9, 2026 |
Area Agency on Aging and aging services
Capital Area Agency on Aging
Capital Area Agency on Aging helps older adults and caregivers in Austin and the counties around it. Staff can explain your benefits, check programs that may lower your costs, and connect you with meals, rides, and help at home. Call before you visit to ask about hours and what to bring.
| Address | 6800 Burleson Road, Bldg. 310, Suite 165, Austin, TX 78744 |
| Phone | 512-916-6054 |
| Toll-free | 888-622-9111 |
| Services | Information and referral, Benefits counseling (including HICAP Medicare counseling), Caregiver support, Meals and care-at-home referrals |
| Counties served | Bastrop, Blanco, Burnet, Caldwell, Fayette, Hays, Lee, Llano, Travis, Williamson |
| Source | Capital Area Agency on Aging (resources.hhs.texas.gov) — checked November 8, 2026 |
Benefits across Texas
Statewide programs, income limits, and how to apply are on the Texas benefits page.